If the status of your gift card is 'Awaiting Confirmation', or 'Pending', don't worry. You should receive your Gift Card within 48 hours after ordering. If you go to the Rewards section and touch "Your codes", you should be able to see the status of your order. If it states, 'Awaiting Confirmation' then you know that your gift card is on the way and should be there soon.
If you do not receive your gift card after 48 hours, please let the help desk know.